Frequently Asked Questions

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What products does KingStoree offer?

We offer a variety of high-quality pet care products including grooming items, health supplements, toys, and accessories for both dogs and cats.

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Do you ship internationally?

Currently, we only ship within the United States.

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How long does shipping take?

Orders are typically delivered within 2–5 business days after processing (1–2 business days).

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Is there free shipping?

Yes! Orders with 2 or more items qualify for FREE standard shipping.

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What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure checkout methods.

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Can I return a product if I’m not satisfied?

Absolutely. We offer free returns within 30 days of receiving your order. Items must be unused and in original packaging.

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How can I track my order?

Once your order ships, you’ll receive an email with a tracking link.

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Are your products safe for all pets?

Yes, all products are carefully selected to be safe and effective for pets. Please read each product description for details and consult your vet for specific needs.

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How do I contact customer support?

You can reach us via email at support@kingstoree.com — we respond within 24 hours.

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Do you offer discounts or promotions?

Yes! Follow us on social media or sign up for our newsletter to get the latest deals and exclusive offers.